Accessibility statement

This is an accessibility statement for the Ministry of Interior’s service ‘Update my details’.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The service is fully conformant with WCAG 2.1 level AA.

Compatibility with browsers and assistive technology

The service is not compatible with:

• Internet Explorer 9 and older
• Safari browser on Windows computers

Limitations and alternatives

Despite our best efforts to ensure accessibility of the service, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Javascript is required for the service to function properly.

Assessment approach

The Digital Services Factory assessed the accessibility of the service using:

• WebAIM’s WAVE Evaluation tool
• Google Chrome’s Lighthouse tool

Feedback and complaints

We welcome your feedback on the accessibility of the service. Please let us know if you encounter accessibility barriers when using it:

• Email: dsf@dits.dmrid.gov.cy

We try to respond to feedback within 30 working days.
If we do not reply, or do not fix the issue, you can send a complaint to:

• Deputy Minister of Research, Innovation, and Digital Policy
  134 Lemesou Avenue,
  2015 Strovolos, Lefkosia
  Cyprus

Or you can email: info@dmrid.gov.cy
If you are not satisfied with their response, you can send a complaint to the Commissioner for Administration and the Protection of Human Rights (Ombudsman).

Date

This statement was created on 4 November 2022 based upon the W3C Accessibility Statement Generator Tool.